Refunds
Sajtolog does not offer voluntary refunds for subscription payments, including the first payment, renewals, or unused time in a paid period. This policy does not limit refund, withdrawal, or other rights provided by applicable law or Paddle’s applicable purchase terms.
Cancelling your subscription
Cancel before your next renewal through the management link in your Paddle subscription email or through Paddle payment support. Cancellation takes effect at the end of your current paid period and stops future renewals. Cancellation alone does not refund previous payments.
Billing errors and statutory rights
For a duplicate charge, billing error, undelivered service, or a request to exercise statutory rights, email kontakt@sajtolog.com or contact Paddle support. Include your order number and checkout email address. Do not send card details. Where a refund is due for a Paddle purchase, it is processed through Paddle to the original payment method; processing time also depends on the bank.